At Advertask, we strive to deliver exceptional services and ensure customer satisfaction. Our refund policy is designed to address rare situations where refunds may be applicable. Please read this policy carefully before engaging with our services.

1. Refund Eligibility:

1.1. Errors or Faults: In the event of any error or fault from our side that significantly impacts the delivery or quality of our services, a refund may be considered. We will review the circumstances thoroughly to determine eligibility.

1.2. Investment Services: Services that involve investments, such as software, external help, APIs, or platforms, are chargeable and not eligible for a refund.

2. Contract Termination:

2.1. Client Initiated Termination: If a client changes their mind and decides not to proceed with the project after the contract is signed, a penalty will be applied. In such cases, no refund will be issued.

3. Contractual Agreement:

3.1. Clear Refund Terms: The refund terms will be explicitly stated in the contract that must be signed by the client before commencing the work. This ensures transparency and understanding of the refund conditions.

4. Contacting for Refund Queries:

4.1. Direct Communication: All refund-related queries should be directed to the administration team. You can contact us via email at info@advertask.com.

5. Refund Process:

5.1. Review and Evaluation: Refund requests will be carefully reviewed, considering the specific circumstances and adherence to the contractual agreement.

5.2. Timely Response: We will respond to refund queries promptly and provide clear explanations regarding the eligibility and outcome.

6. Dispute Resolution:

6.1. Amicable Solutions: We aim to resolve any refund-related disputes amicably and in a fair manner.

7. Policy Modifications:

7.1. Right to Modify: Advertask reserves the right to modify this refund policy at any time without prior notice. The updated policy will be posted on our website.

8. Refund Disclaimer:

8.1. Subject to Review: Please note that refunds are subject to review and approval based on the specific circumstances of each case.